Important Warranty Notice

Only machines purchased directly from us or from our authorized partners are eligible for warranty coverage. Machines bought from unauthorized sellers (such as Amazon, AliExpress, or other third-party platforms) are not covered.

**To register your warranty, please sign up for our members page first. Once you're logged in, you'll be able to access the warranty registration form.**

Warranty Policy

Warranty Coverage

Personal Use:

3 year warranty on all parts (excluding battery)
1 year warranty on battery

Commercial Use (Clubs):

1 year warranty on all parts & battery

This warranty covers:

Manufacturing Defects: Issues with materials or workmanship.

Electrical Components: Malfunctions in motors, battery systems, and electronic controls under normal use.

Structural Integrity: Problems with the frame, wheels, and ball chute due to manufacturing errors

1 Year Warranty on battery

Exclusions

The warranty does not cover:

Damage caused by misuse, neglect, or improper maintenance.

Normal wear and tear, including throwing wheels, batteries, and cosmetic blemishes.

Unauthorized repairs or modifications.

Damage resulting from accidents, natural disasters, or improper storage.

Warranty Claims

If you experience an issue with your machine during the warranty period:

Contact Our Support Team: Reach out to us at info@pusuncanada.ca with your proof of purchase and a description of the issue.

Assessment: Our technical team will evaluate the problem and determine if it falls under warranty coverage.

Resolution: If eligible, we will repair or replace the defective part or machine at no cost to you. Shipping costs may apply in certain cases.

Maintenance Tips to Protect Your Warranty

Regularly clean your machine to remove dirt and debris.

Store your machine in a dry, cool location when not in use.

Follow all usage and maintenance instructions provided in the user manual.